Privacy Policy
1. Introduction
Welcome to Rajasthan Heritage Travels. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [insert website URL], make a booking, or use our services.
2. Information We Collect
2.1 Personal Information
When you use our services or interact with us, we may collect the following types of personal information:
- Contact Details: Name, email address, phone number, and postal address.
- Booking Information: Details of your travel bookings, preferences, and special requirements.
- Payment Information: Payment card details and billing information (Note: Payment information is processed by third-party payment processors and is not stored by us).
- Travel Documents: Passport information and visa details.
2.2 Non-Personal Information
We may also collect non-personal information about your interaction with our website and services, such as:
- Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
- Cookies: Small data files placed on your device to help us enhance your experience (see Cookies section below).
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: Process and manage your bookings, reservations, and other travel-related services.
- To Communicate: Send you confirmation emails, updates, and promotional offers related to our services (you can opt out of marketing communications at any time).
- To Improve Our Services: Analyze usage patterns and feedback to enhance our offerings and website functionality.
- To Comply with Legal Obligations: Fulfill legal and regulatory requirements, including fraud prevention and security measures.
4. How We Share Your Information
We may share your personal information in the following circumstances:
- With Service Providers: To facilitate bookings and provide services, such as hotels, transportation, and tour operators.
- With Business Partners: For marketing and promotional purposes, with your consent.
- With Legal Authorities: When required by law or to protect our rights, safety, or property.
- With Your Consent: For any other purposes that require your explicit consent.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
6.1 Cookies
Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences and track your interactions with our site.
6.2 Managing Cookies
You can manage or disable cookies through your browser settings. However, this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications or other uses of your data.
To exercise any of these rights, please contact us using the details provided below.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: